FAQs

Ordering and Delivery

How much is shipping?

Potted Roses: 4 or more: Free ground shipping. 1 plant: $12.99 ground shipping. 2 plants: $24.99 ground shipping. 3 plants: $35.99 ground shipping.

Where is my order confirmation?

We will email your order confirmation to the email address used to place your order. Please check your spam or junk folder if you have not received it.

Can I change the address on my order?

Once you have received a tracking number for your order, we unfortunately cannot change the shipping address for your order.

Where do you ship to?

We currently ship to the contiguous United States. We cannot ship them to PO boxes. We ship from our farm in Elk Grove, CA. 

When will my order arrive?

All orders are shipped using UPS Ground. Please allow 4-7 business days for delivery. Delivery times can vary depending on your location, the variety ordered, and whether the rose is available for immediate shipment or is a pre-order. 

How to I cancel or change my order?

All roses sold by The Peach Petal are considered final sale. Once an order is placed, it cannot be returned or exchanged. Refusing delivery of the package does not constitute a cancellation or return and may result in additional charges.

Can I postpone the shipment?

To ensure optimal planting conditions, we offer complimentary shipment deferrals for up to 6 months. Please indicate your preferred shipping month at the bottom of your cart before finalizing your order.